8x8 Converged Sweetwater (1)

Tune in for another informative Roundtable Event featuring one of the top 10 U.S. e-commerce organizations, Sweetwater, a multi-billion dollar music gear retailer servicing millions of happy customers.  

We speak with JP Eagleson, Sweetwater's Director of IT Infrastructure, about their experience moving from Mitel to 8x8 and what advice they can offer others looking to migrate to cloud. Also joining is 8x8's Global Solutions Architect, Alton Harewood, to provide insights into integrations, including Microsoft Teams.

In the recording of this live panel, you'll hear direct from Sweetwater:
  • Why Sweetwater moved from Mitel to 8x8
  • What was the process like for preparing their move to cloud
  • Why they chose Twilio for their integrations
  • Lessons learned that will help other companies have a successful migration

You'll also gain insights from 8x8's Global Solutions Architect, Alton Harewood: 

  • 8x8 XCaaS latest technology
  • What contact centers should look out for when planning a migration
  • How the 8x8 and Microsoft Teams integration works for enterprises

 

 

 

Featured Panelists

Joseph (J.P.) Eagleson - Circle

JP Eagleson
Director, IT Infrastructure

Sweetwater Logo

 

Alton Harewood - Circle

Alton Harewood
Global Solutions Architect

8x8

 

Chris Frey

Chris Frey

VP, Cloud & Contact Center

Converged Technology Professionals
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