School District Utilizes Hybrid Communications to Adapt to Unexpected Challenges
THE CHALLENGE:
As one of the largest public-school systems in the US, this K-12 school district needed a reliable software-based solution that would enable staff members to maintain their privacy while managing outbound and inbound calls regardless of location or device platform such as iOS, Android, Chrome or Windows.
THE SOLUTION:
The school district worked with Converged Technology Professionals to develop and implement a hybrid solution using RingCentral Cloud Office in conjunction with their existing Mitel MiVoice Connect on-premise phone system, known as a Private Branch Exchange System (PBX).
